Needs Assessment for Actionable Outcomes
Financial Services
Unleash the full potential of your organization and people
HORN expert consultants will help you identify where your organization is, where it needs to go, and what it will take to get there.
Every organization is different. HORN solutions are customized to your unique situation – designed to meet your specific business goals and deliver measurable results.
We turn insights into actions that achieve measurable results:
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We start by listening ...
so we understand your organization’s business strategy, operating model, structure, processes—and most importantly, your people and culture.
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Then we partner with you ...
to design and implement a tailored solution. Our proven, scalable methodology helps you meet your goals faster.
At HORN we are different:
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- We are passionate about our partnerships – we really care. We’re committed to helping you achieve your chosen outcomes.
- We are smart and insightful – our consultants see what others don’t. Watch us cut through the noise to find the most relevant points for your organization.
- We are unwavering in our pursuit of excellence. We have exacting standards in everything we say, create and deliver
We help you solve your biggest challenges of today and tomorrow through our range of solutions:
Strategic planning & execution
HORN supports your planning activities from strategy through to execution, including:
Strategic Planning/Offsite Facilitation | Strategy Design | Vision and Values Definition | Strategic Communication Planning | Measurement | Gap Analysis | Team Effectiveness Interventions | Hybrid Work Model Planning and Implementation
Change & transformation
Successful change requires rigorous planning and whole-organization commitment. Our range of change and transformation services include:
Change and Transformation Planning, Management and Implementation | Organizational Readiness Analysis | Innovation Strategy and Implementation | Leadership and Individual Learning Programs
Culture
Whether you are trying to strengthen or completely transform your culture, HORN provides a full range of solutions including:
Culture Survey Design and Deployment | Vision and Values Definition | Cultural Transformation | Team Building | Rewards and Recognition Programs
Leadership solutions
Your new leadership strategy will prepare your leaders for the disruption and ambiguity of today as well as whatever the future brings. We offer a full range of leadership talent solutions including:
Competency Model Development | Succession Strategies | High Potential Strategy |Onboarding | Career Pathways | Mentoring Programs | Diversity, Equity, Inclusion & Belonging Strategy | High-Performing Teams Interventions | Executive Coaching
Sales effectiveness
Talent & process optimization is an excellent way to improve effectiveness and accelerate performance. We offer a full range of optimization solutions including:
Go-to-market Strategy | Account and Client Management Strategies | Process Mapping and Optimization | Sales Management Best Practices | Scorecard Optimization | Client Segmentation | Service Standards Identification | Customer Experience | Sales Channel Expansion | Territory Management | Skills Development
Personal effectiveness
We offer talent assessments linked to specific objectives, organizational values and/or functional/leadership competencies, through:
Self Assessments | 180° Assessments | 360° Assessments | Scenario-Based Interviews/Simulations | Behavioural Event Interviews | Scenario-based Knowledge Assessments
Team Effectiveness
Based on our extensive research on the characteristics of high-performance teams, we assess the current performance of your executive, leadership and cross-functional teams, employing:
Qualitative 1:1 Interviews | Qualitative Focus Groups | Attitudinal Self-Assessments | 180° or 360° Competency-based, Behavioural Assessments | Scenario-based Behavioural Interviews | Team Performance Audits
Post training evaluation
HORN’s training evaluation capabilities span all levels of measurement, from reaction/planned action (level 1), to behavioural change (level 3), and return-on-investment (level 5), using approaches such as:
Qualitative 1:1 Interviews | Qualitative Focus Groups | Attitudinal Self-Assessments | Scenario-based Knowledge Assessments | 180° or 360° Competency-based, Behavioural Assessments | Scenario-based Behavioural Interviews | Team Performance Audits
Training needs analysis
Your learning and performance solutions need to be aligned with your needs and goals. We’ll help you define the specific attitudinal and behaviour changes that are required to meet your business goals, through:
Qualitative 1:1 Interviews | Qualitative Focus Groups | Attitudinal Self-Assessments | Scenario-based Knowledge Assessments | 180° or 360° Competency-based, Behavioural Assessments | Scenario-based Behavioural Interviews | Team Performance Audits
Learning curriculum design
Extend your Learning & Development team capabilities and capacity by partnering with HORN to create learning solutions strategies. We offer a full range of services including:
Learning Architectures/Maps Design | Program Design | Certification Program Design
Instructional design
HORN offers instructional design services to extend the capabilities of your internal Learning & Development team. Our services include instructional design for:
Instructor-led Classroom Training | Virtual Instructor-led Classroom Training | e-Learning and Microlearning | Animated Video Creation | Simulations
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