Leading a Culture Shift
Hospitality
HORN takes a unique approach to create the conditions for leaders to develop. HORN believes:
HORN develops a deep understanding of each client organization. We identify the current and desired organizational culture, assess the attitudes and skills of the leaders who are targeted for development, and sculpt and execute a unique solution.
Proven improvements in engagement scores, retention rates, internal promotion rates and overall team performance are all measurable outcomes of HORN’s approach to leadership development.
Leaders of high-performance teams are responsible for keeping team members energized and motivated. This is accomplished through influential communication, facilitating effective meetings, managing and coaching for high-performance, confronting conflict, and managing diversity.
A great leader is someone whose character others try to emulate. HORN contributes to character development by helping leaders to manage personal mindset, be authentic, be accountable, locate courage and grit, and embody ethics and integrity.
Team members get results, leaders enable them to do it. HORN works with leaders to develop management rhythms, adopt and utilize principle-based decision-making, build compelling business cases, navigate complexity and ambiguity, overcome adversity, and collaborate effectively.
Successful leaders rise above the day-to-day to look to the future and see a broader landscape. They create strategic change, formulate and express a vision, produce insightful business plans, create stakeholder value, innovate for success, and take smart risks.
Achieved 88% engagement across all levels of leadership behind a significant change initiative
of employees indicated they had very good to excellent understanding of their company’s strategic direction
Employee perceptions that senior leadership’s actions are consistent with their words increased from 59% to 71%
of front-line team members perceived new management practices were building a positive culture
75% of employees felt empowered to make decisions, up from 68%
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