Leading Change: The Importance of Engagement
Consumer Packaged Goods
The client
A global Fortune 100 consumer packaged goods company
Challenge
- Flat category and brand sales growth, eroding margins, and declining brand equity with shoppers buying almost exclusively on deal
- Major change initiatives with likely resistance from sales and cross-functional team members
- Lack of holistic strategy to communicate change initiatives to the organization
HORN Solution
- Created Strategic Roadmap linking disparate initiatives with a common vision
- Developed branding for change efforts / initiatives to create memorability and impact
- Created Communication Strategy and messaging to ensure ongoing team understanding and buy-in
- Provided turnkey toolkit to support leaders in consistent communication
- Led employee working sessions to communicate initiatives and build engagement and alignment