Our People

HORN leverages a diverse team with deep hands-on experience in sales, sales management, leadership, human resources, and adult education across multiple industry sectors such as consumer packaged goods, financial services, healthcare, pharmaceuticals and technology and telecommunications. This allows us to build solutions that are practical, real-world and that deliver lasting results.

Art Horn, Founder & President  

Art started HORN in 1984 with a mission to help people transform their lives by transforming the way they think. He has helped hundreds of thousands of people make valuable, meaningful improvements to their personal and professional lives. His professional focus is on the topic of self-management.

He applies principles from this field to help people influence others with integrity, manage change effectively, lead teams, and set and achieve personal objectives. Art is a highly regarded educator, consultant, speaker, and coach.

Art is the author of five books:

Art holds graduate and post-graduate degrees in Psychology and Philosophy.

Client Partnership Team

Lynne Gallacher, Senior Vice President, Client Partnerships

Lynne leads HORN's sales, marketing and client partnership team. Lynne is passionate about delivering highly relevant, insightful and practical training and consulting solutions that improve our clients’ performance and business results.

During her tenure at HORN, Lynne has led both the Blended Learning Solutions and Organizational Excellence Solutions teams. Lynne leverages more than 15 years of high-level management experience in the consumer packaged goods industry at Kraft Foods and Kimberly-Clark. She has hands-on operational experience in sales, customer marketing, brand management, and corporate strategy and development.

She holds an Honours Bachelor of Arts degree in Business Administration from the Ivey School of Business at the University of Western Ontario, and a certificate in Mergers and Acquisitions from Kellogg School of Management at Northwestern University.

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Tim Dougan, Director, Client Partnerships

Tim is Director of Client Partnerships who passionately leads the relationships with HORN’s Financial Services clients. Tim is a deeply experienced learning professional, equipped with many years of business experience with a wide range of companies. He understands business direction and how to improve performance of teams and individuals. He genuinely enjoys helping clients determine areas of performance improvement and is creative in identifying learning solutions that drive lasting behaviour change and achievement of business goals.

Tim’s learning and development expertise is informed by over 20 years of direct experience in the learning field. Prior to HORN, he held several leadership roles at CIBC, consulting positions with IBM serving the Financial Services Sector, as well as facilitation, design, consulting, and front-line roles with TD Canada Trust.

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Janine Charbonneau

Janine Charbonneau, Director, Client Partnerships

Janine leads the relationships with HORN’s clients who are primarily in the Healthcare, Pharmaceuticals, Technology, Telecommunications and Manufacturing sectors.  

A bilingual, innovative and strategic thinker, Janine brings her extensive adult learning experience in the public and private sector, a wide learning and development network and an urgent focus on results to organizations looking to enhance their learning and development approach. 

In addition to her extensive experience in learning consulting, instructional design, facilitation and learning management technology, Janine has held director-level learning leadership roles in large and small organizations in both the public and private sector, working as the National Director of Learning and Development for CBC/Radio-Canada and the National Director of Operations for Berlitz Canada Inc.  

Janine holds an Honours Bachelor’s Degree in English from Queen’s University and a Master’s Degree in English from the University of Ottawa. In addition, she has completed certifications in Curriculum Development and Instructional Design from Mount Royal University and extensive training in numerous e-Learning platforms and Learning Management Systems.

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Deena Kruzic, Manager, Sales and Marketing Execution

Deena joined HORN's team as Client Relations Coordinator in 2005. A member of the Sales and Marketing team, Deena manages and supports the execution of HORN’s Sales and Marketing plan, rekindles client relationships, coordinates all Client Partnership team activities, and oversees critical team processes and systems.

Deena brings with her nearly 15 years of administrative expertise within the business services and financial industries, and holds a Computer Networking and Technical Support Diploma from Seneca College.

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Facilitation Team

** In addition to our in-house facilitators HORN leverages a network of dozens of roster facilitators **

Sean Verhoeven, Senior Vice President, Facilitation

Sean has over 20 years of experience as a corporate facilitator and public speaker. He guides HORN's facilitation team and ensures that all of HORN's facilitators hold themselves and their learners accountable in the learning environment. Sean is well known as an energized, dynamic public speaker who infuses passion, authenticity, knowledge, humour and his own professional and personal experience into every delivery. 

Sean leverages his prior real world experience in Marketing, Sales and Sales Management with well known brands such as Carling-O'Keefe Breweries, Molson Breweries, and Warner Lambert. He has extensive experience in every major industry vertical and has trained thousands of sales & leadership teams across North America, Europe, Asia Pacific and Middle East.

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Graham Kaufmann. Senior Vice President, Coaching & Facilitation.

Graham Kaufmann, Senior Vice President, Coaching & Facilitation

Graham is a sought-after facilitator and executive coach and has been with HORN since 2006. Graham is a charismatic and compelling public speaker who inspires audiences through passion, knowledge, and personal experience. He brings to the learning environment a successful track record in senior leadership, particularly in Marketing, Sales and Strategy.

Prior to joining the firm, he accumulated over fifteen years' experience working with companies in Canada and globally, including Labatt Breweries, Pfizer, Adams Brands and Cadbury Schweppes. Graham has an MBA from the Ivey School of Business.

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Calvin Strachan

Calvin Strachan, Senior Facilitator, Consultant and Coach

Calvin Strachan is a sought-after speaker, facilitator and professional coach. He brings a proven track record for helping clients close deals, solve problems, pinpoint solutions, boost their personal brand, and establish powerful identities that catapult success.

Grounded with real-world business experience, Calvin held numerous sales and managerial roles including positions at Johnson and Johnson, Toronto Power Group, Novo Nordisk, and Robbins Research International. In these roles, he refined his sales expertise and his ability to engage and inspire audiences of all backgrounds – from orthopedic surgeons through corporate directors and sales professionals.

In front of crowds or working one-on-one as a Certified Professional Coach, Calvin leads individuals and teams down the path to achieving powerful success.

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Blended Learning Solutions Team

Lisa Young.  Senior Vice President, Blended Learning Solutions.

Lisa Young, Senior Vice President, Blended Learning Solutions

Lisa is HORN’s operational head, leading HORN's multi-disciplinary team of instructional designers, learning specialists, IT developers, facilitators, and project managers. She combines her big-picture, innovative thinking with her advanced knowledge of instructional design to mastermind the design and development process, suited to enabling creation of complex, highly customized learning solutions for HORN’s most sophisticated clients. Her extensive knowledge of online learning allows her to accurately analyze potential eLearning and/or blended learning opportunities based on organizational infrastructure and environment, to ensure that the training methodology utilized best suits the proposed training objectives.

She holds a Bachelor's of Science, a Bachelor's of Education, a Master's of Arts (Education) and is currently completing her Doctorate of Education at OISE/University of Toronto.

Lisa is a published author and has presented at numerous conferences in the fields of adult education, online learning, eLearning management, wearable technology, communities of practice, and telementoring.

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Blaire Baker, Director of Design, Blended Learning Solutions

Blaire heads up the Design team at HORN, which includes our team of learning consultants and instructional designers. She is passionate about understanding how training impacts behaviour on the job and ensuring learning “sticks”.

Blaire has over 10 years of experience focused on different areas of Learning & Development (L&D), including Learning/Performance Consulting, Instructional Design, Coaching, and Facilitation. She applied her skill in Learning & Development to various areas of healthcare, including animal health, medical devices and pharmaceuticals. Prior to L&D, Blaire spent many years selling in Healthcare. In addition, she has some experience in Financial Services and Human Resources.

Blaire holds a Bachelor of Science from Queen’s University. Blaire was a competitive rower and now continues to coach high school rowers. She has been coaching sport for more than 30 years.

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Alan Roth, Senior Learning Consultant

For over ten years, Alan has consulted with clients in a variety of industries, designing learning initiatives that support business objectives and strategies. He blends strong analytical skills that quickly identify patterns, gaps, and linkages, with a keen creative ability to design engaging and practical programs. Alan is passionate about creating programs that allow participants to immediately recognize their real world in the learning content and activities.

Alan holds a B.A. from the University of Toronto in Sociology, an M.A., from the University of Toronto in Criminology, and a Training and Development Certificate from Ryerson University, where he also designed and taught both online and classroom courses.

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Jeff Geady, Senior Graphic Designer, Brand Developer

Jeff provides visual direction to HORN’s core content and front-end design for online programs, and collaborates with the design team to produce course materials that merge efficient and effective understanding with aesthetic pleasure.

Jeff has over 15 years of experience in the eLearning and training space, and holds certificates in Visual Arts and Interactive Multimedia from Niagara College, as well as post-graduate studies in Information Architecture. His passion for interface and information design has resulted in award-winning projects for a client list that includes Microsoft, General Mills, Pfizer, American Eagle Outfitters, CIBC, Labatt, Honeywell, and the Government of Canada.

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Stephen Dennis, Production Manager

With over 17 years of experience in eLearning, Stephen Dennis is a well-versed multimedia artist and a professional Photographer.

Stephen has been with HORN since 2009. As part of the Blended Learning Solutions team, he works on a variety of projects in a variety of roles including software development, graphical manipulation and video production.

With four college diplomas including a three year Television and Film Broadcasting diploma, an Interactive Multimedia post graduate diploma, and certification in photography from Niagara, Stephen is a well rounded asset to the HORN team.

During his career, Stephen has worked on a range of diverse projects for a variety of clients across a range of industries.

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Adrienne Camilleri, Manager, BLS Support

Adrienne has been at HORN since 2000. She has a wealth of knowledge and first-hand experience in the areas of project scheduling, instructional design, development and measurement. She is fluent in both English and French.

Adrienne’s tenure at HORN has equipped her with breadth of experience and operational savvy required to effectively oversee the day-to-day management of projects, internally and externally. Adrienne also plays a key role in the collection and analysis of learning measurement data at HORN. Her keen analytical abilities allow her to extract and communicate insights from data collected regarding the impact of HORN’s initiatives on learners. 

Adrienne is a certified instructional designer (Langevin Learning Services) and has an Honours Bachelor of Science from the University of Toronto. 

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Rosalie Chassat

Rosalie Chassat, Project Coordinator

Rosalie also works on the Blended Learning Solutions team, in the function of Project Services.

Informed by her academic and practical experience in hotel management, Rosalie brings a unique combination of capabilities related to project management discipline, customer service excellence and operational productivity.

Her work experience in Learning and Development at Hilton Worldwide in the United Kingdom, as well as Human Resources at Yum! Brands (Pizza Hut) in Canada, enables her to bring a highly practical and relevant approach to managing her client projects.

Rosalie has a Bachelor degree in Business Administration, specializing in Hotel Management, as well as numerous other certifications in Project Management and Customer Service. She is fully bilingual in French and English, and has fluency in Portuguese and Spanish.

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Operations Team

Lisa Tomassetti.  Senior Vice President, Finance & Administration

Lisa Tomassetti,  Senior Vice President, Finance & Administration

Lisa manages all aspects of the financial and administrative team at HORN. She is responsible for managing the finance and office administration team as well as analyzing the profitability of the business, managing operations, leading pricing strategy, and managing the client contracting process.

Lisa started with HORN in 1994 as an Executive Assistant to Art Horn. She continues in this role, and throughout her years of service, has worked in various capacities at HORN. Lisa has touched every part of the business and has an extensive knowledge of the inner workings of HORN. 

Lisa holds a Bachelor of Science from the University of Toronto, and started her career working with the Government, with both the Ministry of Environment and the Ministry of Government Services. 

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Barry Kirkey, Project Coordinator

Barry Kirkey, Bookkeeper & Office Manager

Barry is an accomplished, thorough and detail-oriented problem solver and is committed to over-delivering on client expectations – both internally and externally.

He is proficient in HTML, SQL and FTP and with a wide variety of software applications including MS Project. Prior to joining HORN Barry worked with Scotiabank and RBC Insurance. Barry received a diploma in Journalism from Durham College. He won the Southern Ontario Newspaper Guild Award in 1998 and was the President's Honour Roll Journalism Graduate in 1999.

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