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Work Type: Measurement



Leveraging Evaluation to Solve the Right Problem

December 12, 2018

By: rhinoactive

Challenge While comprehensive global talent management tools and processes were in place, employee development and career progression were below expectations […]

Manager Coaching Assessment to Action

December 11, 2018

By: rhinoactive

Challenge Recognition of the need to elevate front-line capabilities through consistent, high-quality manager coaching Manager role redefined to focus primarily […]

Needs Assessment for Actionable Outcomes

December 11, 2018

By: rhinoactive

Challenge Vision to become “the #1 Bank Contact Centre in Canada” Commitment to shift culture from a service centre to […]

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