Leveraging Evaluation to Solve the Right Problem December 12, 2018By: rhinoactive Challenge While comprehensive global talent management tools and processes were in place, employee development and career progression were below expectations […]
Manager Coaching Assessment to Action December 11, 2018By: rhinoactive Challenge Recognition of the need to elevate front-line capabilities through consistent, high-quality manager coaching Manager role redefined to focus primarily […]
Needs Assessment for Actionable Outcomes December 11, 2018By: rhinoactive Challenge Vision to become “the #1 Bank Contact Centre in Canada” Commitment to shift culture from a service centre to […]
