What We Do Sales Training HORN develops the tactical and strategic skills of salespeople and sales managers. Our sales training is not only measurable – but proven. It is grounded in real-life – yet academically responsible. We are often called upon to create programs in these skill areas: • Consultative Selling • Presenting • Question Asking • Negotiating • Benefit Selling • Managing Accounts • Objection Handling • Managing Territories • Closing • Strategic Planning • Building Rapport • Category Management Leadership Training Leaders are found at all levels of an organization. Improving leadership skills requires improved self-management. This is HORN's domain. The result of our leadership training is individuals of client organizations being led in a way that suits their unique needs, and who make extraordinary, collective efforts. We are often called upon to create programs in these areas: • Coaching • Creating and providing a vision • Motivating colleagues • Supporting self-esteem • Gaining commitment • Aligning goals • Self Assessment • Balancing consensus and control • Managing Territories • Egoless leadership Measurement At HORN, measurement is a red thread woven throughout all of our projects. Whether a stand-alone measurement piece, or a portion of a larger program, quantitative analysis is a matter of passion for our consultants. For example, measurement is the primary means of demonstrating the positive impact of learning and development initiatives. HORN offers an array of measurement services, including: • Needs Analysis • Evaluation of Training Programs based on Phillips’ Five Level Model • 360° Feedback Data Collection and Interpretation • Web-Based surveying, testing, and self-assessments • Research (e.g, customer satisfaction, employee satisfaction) • Evaluation of Organizational Initiatives e-Learning Beyond traditional, slide-based e-Learning, HORN can support the design, development, and delivery of: • Webinars • Video-conferencing • Podcasts • Communities of practice (COPs) • Virtual classroom environment (VLEs) • Online-information repositories • Simulations • Virtual case studies • Computer-aided assessment