Training Measurement

HORN employs a variety of methods to measure the effectiveness of its training programs. Typically, most programs are measured on Level 1 and 2 of a Five-Level Model. Furthermore, the HORN Center for Applied Measurement (HCAM) is fully equipped to help clients evaluate training programs on Levels 3, 4, and 5 as needed.

Click here to obtain the PowerPoint presentation from a recent CSTD event on training measurement. (Size 1392KB. Requires Adobe® Reader 5.0 or above, a free download from Adobe.)

Some typical measurement methods employed include:

• Pre- and Post-Session Cognitive and Behavioral Testing/Assessment
  
  
• Surveying Methodologies
  
  
• Focus Groups and Interviewing
  
  
• Field Observation
  
  
• Pre- and Post-Session Customer Contact

HORN's measurement and evaluation activities are usually handled or supported by HCAM.

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For more information on HORN's Training Measurement, please e-mail us at learn@horn.com or contact our Vice-President, Client Relations at 905.761.8000