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Major Account Partnering (MAP)

HORN's Major Account Partnering (MAP) system calls on creative and strategic thinking skills, and results in synergistic partnerships between suppliers and their key clients.

Click here to see a top-line view of the entire MAP process.(File size 52KB. Requires Acrobat® Reader 4.0, a free download from Adobe.)

The MAP process relies on several Guiding Principles such as the Value Pyramid, which characterizes the nature of client relationships based on the value sought by customers. Account Managers leverage the dynamics of this model to strengthen client partnerships.

 

Ladder to Success

Sequentially, MAP users start with several Global Considerations and analyses, to generate valuable foundational information.

Armed with this information, they adopt one of two approaches, depending on the type of industry and stage of the account life-cycle: the Opportunity Management Approach or the Pipeline Management Approach. Each approach involves:

  • Significant analysis
  • The development of strategic account plans
  • The development of financial business cases to support value propositions
  • Careful management of the Decision Influence Group (DIG) within the account
  • Strategic implementation and comprehensive review
  • The MAP process is presented over two days of comprehensive training. Participants walk away with strategic plans that can be implemented immediately.

A digital version of the MAP process is currently in development.

Pricing for the Major Account Partnering program is available on request, based on the size and needs of your sales force.

Click here to download a .PDF file of this outline. (File size 54KB. Requires Acrobat® Reader 4.0, a free download from Adobe.)


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If you'd like to find out more about HORN's MAP Process, please e-mail us at learn@horn.com or contact our Vice-President, Client Relations at 905.761.8000

 

 

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