HORN :: People. Influence. Results. | Work at HORN

Current Positions:

Account Manager - Business Development
Senior Learning Consultant - Instructional Design
Learning Consultant - e-Team
Facilitator (Full-time and Contract Positions Available)

Account Manager - Business Development

We seek a seasoned person dedicated to generating and coordinating ongoing business with new clients. The role involves prospecting, creating long-term relationships, uncovering opportunities, writing proposals, and nurturing sales opportunities to closure. It requires a high level of consistent and disciplined activity.

You have the skills to uncover client business challenges and create solutions to address them. You are bright and university educated. You have particularly acute listening skills. You articulate your thoughts attractively and succinctly, both face-to-face and in writing. You have a strong track record of selling services in a complex client environment and understand the challenges involved in a long sales cycle. You thrive in a high-speed, results-oriented environment. You bring to the position a strong network of prospective clients.

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Senior Learning Consultant - Instructional Design

Mandate
Reporting to the VP, Design & Measurement, the Senior Learning Consultant, Instructional Design is responsible for leading the design of learning solutions for our clients, consulting with key stakeholders within the client organization. You will actively lead all key phases of the project life cycle from assessing client needs to evaluating training effectiveness.

What you will do:

	•	Conduct preliminary needs analysis activities including one-on-one interviews and focus groups

	•	Translate client needs into training objectives and design outline

	•	Review summary of findings from preliminary analysis and design outline with clients

	•	Develop participant and leader materials such as workbooks, leader guides, case studies and learning aids

	•	Design and develop sustainment and measurement components

What you will bring:
Mandatory Skills

	•	University degree and certificate in Adult Education or a Canadian Training & Development Practitioner designation (CTDP)

	•	Demonstrated experience leading and managing Learning and Development projects

	•	Five to ten years experience in Instructional Design, grounded in adult learning principles, acquired through formal education and practical experience

	•	Excellent writing skills, with a strong attention to detail to ensure all training materials are developed with consistency and high quality

	•	Superior analytical skills, with a keen ability to synthesize data to identify key patterns and themes that uncover relevant client skill-development needs

	•	Experience presenting in front of senior management and C-level executives

	•	Excellent interpersonal and verbal communication skills, enabling the ability to build rapid confidence and credibility during client interactions

Additional Assets:

	•	Academic and practical on-the-job experience in measurement of training program effectiveness

	•	A minimum of three years of experience in sales and/or management

	•	Fluency in French

	•	Fluency in QuarkXpress

Apply

Learning Consultant - e-Team

The e-Learning Solutions team at HORN is looking for a talented, passionate and creative instructional designer. Instructional designers at HORN aren't just designers. They are Subject Matter Experts, user experience architects, and interaction conceptualizers. They epitomize what it means to be a Learning Consultant.

As a Learning Consultant you will drive your projects by identifying the needs of the learner audience, and crafting leading edge experiences for our clients. You need to have the ability to focus on the finer details and nuances that will make the project a success, while continuing to keep your eye on the big picture in order to bring the end product to life. You will achieve this by working with an experienced design and development team who will assist in making your vision become a reality.

For many of your projects there will be no layers between you and the client. As a result, you need to have strong verbal and written communication skills to present and support your decisions. This, in addition to your knowledge around learning principles and technology-based learning best practices, will allow you to provide the world-class consultative experience our clients expect from us.

Your experience building Program Flow and Learning maps, as well as Detailed Structure Outlines and Design Documents to outline the structure of learning experiences will be essential in this role. In addition, extensive experience designing using Instructional Design Plans / Storyboards is a given. But being able to push boundaries within provided design parameters is what will set you apart for this role.

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Facilitator
(Full-time and Contract Positions Available)

Mandate
The facilitator(s) will work closely with both the Vice President, Facilitation and Vice President, Client Project Leadership, and be primarily responsible for the successful delivery of facilitation, coaching and e-learning training to HORN clients.

In fulfilling this mandate, the individual will also work closely with a number of internal stakeholders/project team members at HORN in order to gain a detailed understanding of the requirements of the engagement as well as any required client-specific context.

Responsibilities:

	•	Represent HORN in the delivery of engagements - facilitation, consulting, coaching, e-Learning - as required, and as agreed upon on an as-needed basis

	•	Represent HORN in the course of all interactions with clients, ensuring all communications reflect and support the ideals of HORN

	•	In preparation for all engagements, gain an understanding of the client's business, reviews proposals prior to meeting and ensures alignment with HORN stakeholders - instructional designer, project manager and account manager

	•	Responsible to ensure the thorough review of all session materials is completed prior to each session and understands the client objectives for each engagement

	•	For contract facilitators, each will be responsible for establishing an agreed upon method for HORN to view availability 60 to 90 days in advance

Qualifications:
To succeed in the facilitation role, you will require:

	•	Highly fluent in one or more of the following languages: Spanish, French and English

	•	Accustomed to engaging in discussions within a corporate/training environment in above languages

	•	A minimum of five to seven years' experience as a senior facilitator with proven experience leveraging adult learning principles

	•	Practical knowledge of various industries is desired; industries may include: banking, pharmaceutical, insurance, consumer packaged goods, hospitality and travel, technology

	•	A minimum of five years experience as: a senior leader-manager and role model within an organization; a leader of cross-functional project teams; a department manager with tactical work planning and individual performance coaching responsibilities

	•	Excellent oral & written communication skills, proven relationship-building/relationship management capabilities, strong decision-making and negotiation skills, a keen attention to detail, ability to effectively manage conflict, constraints and competing priorities

	•	Full proficiency with MS Office Suite (including Word, Access, Excel, PowerPoint, Project, Outlook) as well as the aptitude to learn/fully utilize existing and future HORN proprietary information systems

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